B2B SaaS · 10–60 people
Your analytics tells you what happens — where someone drops out of the go-to-market you designed. It doesn’t tell you why.
That’s the one thing I do. I find the reason behind every drop-out in your go-to-market, and hand you the fix, already written. Analytics and behavior together.
The problem
You’ve seen the number. You’ve probably rebuilt the page it sits on, more than once.
What you don’t have is the reason. And without the reason, every fix is a guess.
Three people left this week. One didn’t understand what you sell. One understood it and didn’t trust it. One wanted it and hit something in the way. Your dashboard recorded three identical exits.
Three reasons. Three different fixes.
The methodology
Your funnel covers the part you can measure. The decision started earlier — when something made their current setup feel wrong, and through the months they spent half-looking without searching for you.
I check all six phases against all three reasons. Confusion first, then Fear, then Friction, always in that order. A confused buyer can’t be reassured. A worried buyer doesn’t care how few clicks it takes.
Empty cells matter too. They tell you where to stop spending. The whole method is written out on the Barrier Matrix page — six phases, three reasons, and why the order is fixed.
What you get
All 18 cells scored. One page shows which phase is losing people and why.
Each one tied to the behavior causing it — cognitive load, loss aversion, ambiguity aversion — and rated CRITICAL to LOW.
Copy, design, product, paid. Nobody has to turn the report into tickets.
Not “consider clarifying your pricing.” The rewritten page, in your voice, ready to paste.
I run it again two months later and send the difference. This is where you find out whether it worked.
The full engagement, day by day, what I need from you, and the price, sits on the next page.
See how it worksWho it’s for
B2B SaaS, 10–60 people.
Below that, I can’t make the maths work honestly.
And nobody can explain why.
And it didn’t help.